Terms & Conditions

Terms & Conditions

All of our cars are fully insured against any accidental damage, however our insurance policy excess is £5,000.

If anything happens to the vehicle you are driving, whether it be your fault or not, you will be responsible for covering up to the first £5,000 of ANY damage caused to the vehicle you are driving.

If you do not want this risk, we offer a damage waiver of £25, this covers you for the whole day on all cars driven and reduces your risk to £0, whatever happens. This does not cover you if the damage caused is due to careless, deliberate or reckless behavior but does cover all/any accidental damage.

If you do not take the damage waiver option then we require a credit card as deposit before you will be allowed to drive, as long as there is no damaged caused the details are destroyed, however if any damage is caused your card WILL BE CHARGED and you are agreeing to this by choosing to opt out of the damage waiver.

If you require any more information on this, then please get in touch.

 

Cancellation Cover

Cancellation Cover can be purchased at the time of booking. This cover will allow you to change your booking if you need to re-schedule the day within the 7 days prior to your experience.

Within the 7-day period before your experience the cancellation cover will only be eligible for direct consequence of one or more of the circumstances set out below: -

1.     Death within the immediate family

2.     Breakdown on route to an event

3.     Serious illness of the participant or immediate family.

4.     Called for Jury Service

5.     Called for Military Service

Relevant official documentation must be provided i.e. death certificate, doctors note, government letter, and official recovery documentation.

Once purchased this policy is non-refundable. This covers the participant taking part in the event and not the gift voucher.

Cancellation Cover can only be used once to claim against your experience. Cancellation cover does not entitle the customer to a refund, this is only valid for a change of date.

If you do not take the Cancellation cover: -

If you do not take the Cancellation Cover option and you need to change a booking, there will be no changes, cancellations, or rebooks without a charge of £29.00 per car to any bookings made within 7 days of your event.